Privacy Policy

1. Introduction

The Route to Zero ("we," "us," or "our") Privacy Policy. This policy outlines how we collect, use, share, and protect personal information. We are regulated under the General Data Protection Regulation (GDPR) within the Data Protection Act 2018 (DPA 2018) and we are responsible as ‘controller’ of that personal information for the purposes of those laws. We are committed to protecting your privacy and ensuring the security of your data.

2. Information We Collect

We may collect the following types of personal information from members, website visitors, and other individuals:

Contact information, such as names, email addresses, phone numbers, and mailing addresses.
Membership-related information, including membership category and status.
Payment information for membership fees or other transactions but not payment details for credit, debit, charge or other similar cards.
Communication preferences, including your consent to receive newsletters or updates.
Other information you provide voluntarily when using our services or interacting with us.

3. How We Use Your Information

We use the collected information for the following purposes:

To manage and administer your membership of Route to Zero.
To communicate with you regarding membership, events, updates, and industry-related information.
To process payments and maintain financial records.
To respond to inquiries or requests.
To send newsletters or promotional materials if you have consented to receive them.
To comply with legal obligations and regulatory requirements.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

However, we may need to share your information with the following entities:

Service Providers: We may share data with third-party service providers who assist us in delivering services, such as email communications or payment processing.
Legal Requirements: We may disclose your information if required by law or in response to a legal request.

5. Your Rights

You have the right to access, update, or request the deletion of your personal information. If you wish to exercise these rights or have questions about your data, please contact us at hello@routetozero.co.uk

6. Data Security

We take appropriate measures as best as possible to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

7. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience and gather information about how the site is used. For more details, please refer to our Cookie Policy.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons.

9. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at hello@routetozero.co.uk

Last updated: May 10, 2024